Buffet Crampon E-11 Bb-Clarinet 17/6

I bought this product from Thomann in autumn 2023. The clarinet is very hard to play if you are beginner / intermediate. On top of that, the lower tones are constantly creating issues and get de-tuned, which makes it frustrating to play etudes - I ended up stopping my practices after 15-20 minutes. Certainly not the best choice of instrument unless you want to lose your motivation to learn. I never had such issues with my -significantly more affordable- Startone clarinet. Not sure if it is an issue with Buffet Crampon or with this particular model, but I wouldn't get close to a Buffet ever again.

Service from Thomann has been quite underwhelming as well. I had to send the instrument back 2 times. Thomann rejected to make a reimbursement. What is the point of buying an expensive instrument online if the customer is not able to use and benefit from it?

My recommendation (and moral of the story for me) is, never buy such an expensive instrument online, particularly from Thomann. Rather go to a local music store, try a few instruments and then make your purchase, even if it costs a bit higher than online.