I waited for my HB SC-450 BK with some trepidation that I would have to, as is often the case, 'polish' the various flaws of budget guitars: polish the fretboard, struggle to adjust the rosewood and so on. So I was genuinely surprised that the instrument arrived to me in such perfect condition. I was impressed by the superb body shell and surface finish, the pristine condition of the humbuckers, neatly foil-covered, the condition of the hardware, the perfection of all the joints, the well-polished fingerboards and the fretboard height, which needs no intervention. All in all, the condition of the guitar was perfect. I viewed the consignment almost under a microscope and found no reason to be upset. But.
I will not hide, there was one shortcoming. As it turned out, the knob of the three-position switch was dangling in the body, apparently broken by a careless blow from above. After recording the video, I emailed a Thomann representative from the international customer service department with it. I was immediately offered a refund or, alternatively, to send a new switch to replace the broken one. After a brief consideration, I chose the second option - the excellent condition of the instrument was no small matter. I simply felt sorry to send such a beauty back.
I received the shipment with the new part a few days later, as well as a discount from Thomann, which was certainly nice. With my hands in the right place, I replaced the switch without any problems and have since enjoyed playing a member of the classic series, its sound and goodness.
