The bag itself is quite nicely made, the material and padding is OK, and the zips seem quite strong. The main problem is that how the carry handles are attached does not make sense. The rectangular metal strap connecting loops are sewn on at right angles to the bag, but when you lift the bag, they naturally get pulled at an angle. This puts strain on the stitching on the bag and the metal loops rotate round so that they end up with the small sides against the strap rather than the large sides. This makes the strap ends and the part connected to the bag bunch-up unpleasantly. It's difficult to describe in words, but it's basically just a poorly thought out design.
I would suggest paying a little more for something that will last longer.